Support · DoorReady

DoorReady Support

For help with departure times, routine steps, buffer previews, rerouting, help/pause, reminders, accessibility, export, deletion, or privacy questions, contact [email protected].

Before starting

Check the leaving time, routine durations, required steps, and final-check items in the caregiver setup.

When time changes

Open the plan adjustment view to see what can change. Steps marked required remain protected.

When help is needed

The child run includes Help and Pause. A caregiver can take over without losing visible progress.

Reminder permission

Reminders are optional local notifications. If permission is declined, start the plan manually; notification settings can be changed in iOS Settings.

Export or delete

Open the caregiver Settings area to export local records or delete the app's local data. Exported files are handled by you.

Accessibility

DoorReady follows system appearance, Dynamic Type, VoiceOver, Reduce Motion, and high-contrast settings where supported by iOS.

中文版 · 支持

出门就绪支持

如需帮助设置出门时间、流程步骤、缓冲预览、流程调整、求助/暂停、提醒、无障碍、导出、删除或隐私问题,请联系 [email protected]

开始前

请在照护者设置中检查出门时间、流程时长、必做步骤和最后检查项目。

时间变化时

打开流程调整,查看可变更的部分;标记为必做的步骤会继续受到保护。

需要帮助时

儿童运行界面提供求助和暂停,照护者可以接管,并保留可见进度。

提醒权限

提醒是可选的本地通知。拒绝权限后仍可手动开始,也可以在 iOS 设置中修改通知权限。

导出或删除

在照护者设置中导出本地记录或删除 App 本地数据;导出的文件由你负责保存和处理。

无障碍

出门就绪会跟随系统外观、动态字体、VoiceOver、减少动态效果和高对比设置。

When emailing support

Include the device model, iOS/iPadOS version, app version, and the exact visible behavior. Unless necessary and authorized, do not attach child names, family schedules, or private plan content.
写邮件时,请提供设备型号、系统版本、App 版本和具体现象。