StayUp Support
For help, email [email protected] with your device model, iOS version, app version, the workflow you were using, and the smallest steps that reproduce the issue. Please remove personal health values, calendar details and your device passcode before sending.
Common questions
What exactly does the health permission read?
Only the sleep and optional recovery values the plan needs: sleep analysis, and — when available — resting heart rate, HRV (SDNN), respiratory rate and sleeping wrist temperature. Access is read-only. StayUp never writes to Apple Health.
Why does it ask to read my calendar?
Only to use the start time of the first event in tomorrow's 05:00–12:00 window as your wake anchor, and only after you turn the calendar switch on. StayUp does not read titles, locations, notes or attendees, and never changes your calendar. Decline it and the manual wake time is used instead.
I do not have an Apple Watch. Can I still use it?
Yes. Manual entry is enough. Add a night by hand and the plan is calculated the same way; the health connection is optional.
How do I delete a record or start the baseline over?
In Settings, open the record list and remove the night you no longer want, or use "reset personal sleep baseline". Removing a night also removes its recap.
The widget or Apple Watch summary looks out of date.
Open the app once so it recalculates and republishes the small summary, then check the widget again. If the summary is stale because the plan has expired, the app deliberately returns to an active manual-entry state instead of showing an old verdict.
Where does the plain-language reason come from?
From on-device Apple Foundation Models when your device supports it and you switch the feature on; otherwise from the built-in template sentences. It never changes the score, and it never sends data to a remote AI service.
Is StayUp medical advice?
No. It is a scheduling aid with a transparent rule result. It does not diagnose, treat or monitor any condition. For medical concerns, contact a qualified professional.
今晚别熬支持
如需帮助，请将设备型号、iOS 版本、App 版本、当时使用的流程和最小复现步骤发送至 [email protected]。发送前请删除个人健康数值、日历细节和设备密码。
常见问题
健康权限到底读取什么？
只读取计算计划所需的睡眠与可选恢复指标：睡眠分析，以及在可用时的静息心率、HRV（SDNN）、呼吸率和睡眠期间手腕温度。权限是只读的，今晚别熬不会写入 Apple 健康。
为什么申请读取日历？
只在你打开日历开关后，用它把“明早 05:00–12:00 窗口内第一个事件的开始时间”作为起床锚点。App 不读取标题、地点、备注或参与者，也不会修改你的日程。拒绝授权时会改用手设起床时间。
没有 Apple Watch 可以用吗？
可以。手动记录已经足够：手动补录一晚，计划会按同样的规则计算，健康数据连接是可选的。
怎样删除一条记录或重学基线？
在设置里打开夜晚记录列表，移除不再需要的那一晚，或使用“重置个人睡眠基线”。移除某一晚会连同它的复盘结果一起删除。
小组件或 Apple Watch 摘要看起来是旧的。
打开一次 App，让它重新计算并发布那段很小的摘要，再看一次小组件。如果计划已经过期，App 会刻意回到可手动记录的状态，而不会继续显示旧结论。
通俗原因句是从哪里来的？
在设备支持且你开启该功能时，来自 Apple 的端侧基础模型；否则来自内置模板句。它不会改变评分，也不会把数据发送给远程 AI 服务。
今晚别熬是医疗建议吗？
不是。它是带有透明规则结果的作息参考工具，不做诊断、治疗或监测。如有医疗方面的顾虑，请联系专业人士。