Super Calculator Support
For help, email [email protected] with your device model, iOS version, app version, and steps to reproduce. Please do not attach personal calculations, photos, health information, financial records, credentials, or exported history.
Common questions
Why is a currency result different later?
Currency conversion uses a reference snapshot. Refresh it from the currency screen when online; if refresh fails, the app keeps the last valid or bundled reference and shows its freshness state.
Can I correct a photo result?
Yes. Photo/OCR recognition places text in an editable field before solving. Check and edit it, then run the local calculation. If the content is semantic, an external compatible endpoint can be enabled and actively retried from the app, but its response is only a reference.
How do I reuse or remove history?
Open History to search, filter, favorite, copy, refill, or delete an entry. Settings contains the clear-history action and the local history limit. Clearing the optional service endpoint or access-key field disables that configured path.
How do Shortcuts actions work?
Shortcuts can discover Calculate, Convert Units, and Convert Currency. They return deterministic local results for valid inputs. Invalid inputs or unavailable reference rates should be corrected or retried rather than treated as a successful result.
What should I know about the focused tools?
Hourly wage, compound interest, A-share price limits, cycle estimates, age, and BMI are reference calculations or estimates. They are not medical, fertility, investment, payroll, tax, or legal advice.
What to include in a support request
Include the device model, OS version, app version, the screen where the issue happened, and the smallest steps that reproduce it. Redact or replace any private values with examples. We use the information you choose to send only to respond and investigate your request.
超级计算器支持
如需帮助，请将设备型号、iOS 版本、App 版本和复现步骤发送至 [email protected]。请不要附上个人计算、照片、健康信息、金融记录、凭证或历史导出文件。
常见问题
为什么之后的汇率结果不同？
汇率换算使用参考快照。联网时可以在汇率页面主动刷新；刷新失败时，App 会保留上一次有效或内置参考值，并显示数据新鲜度。
可以修正照片识别结果吗？
可以。照片/OCR 识别后会先把文字放进可编辑输入框。请检查并修改后再进行本地计算。如果内容是语义题，可以在 App 中启用兼容地址并主动重试，但外部返回只作为参考。
怎样复用或删除历史？
打开历史记录即可搜索、筛选、收藏、复制、回填或删除条目。设置中提供清空历史和本地历史条数上限。清空外部服务地址或访问密钥输入框可以停用已配置的服务路径。
快捷指令如何使用？
快捷指令可以发现“计算”“单位换算”和“汇率换算”动作。有效输入会返回确定性的本地结果；输入无效或参考汇率不可用时，应修正或重试，不要当作成功结果。
专用工具有什么边界？
时薪、复利、A 股涨停、周期估算、年龄和 BMI 都是参考计算或估算，不是医疗、生育、投资、薪酬、税务或法律建议。
支持请求应包含什么
请提供设备型号、系统版本、App 版本、出问题的页面和最小复现步骤。请用示例值替换或遮盖私密数据。我们只会使用你主动发送的信息来回复和排查问题。