Overtime Tracker Support

For help, email [email protected] with your device model, iOS version, app version, and steps to reproduce. Do not attach personal records, photos, or exports.

Common help

Records, notes, attachments, settings, and the local hash chain stay on the device. Use the export control to create JSON or a monthly PDF before relying on another device. JSON import deduplicates by record ID and merges into the local chain. If a record is interrupted, you can record it again or use limited monthly backfill. If location is denied, check iOS Settings > Privacy > Location Services; field and remote modes do not require a fixed office point.

What to include in a support request

Include the device model, iOS version, Overtime Tracker version, the screen where the issue happened, and the steps that led to it. Do not send private work records, photos, location exports, or account details.

加班打卡记支持

如需帮助，请发送设备型号、iOS 版本、App 版本和复现步骤至 [email protected]。请不要附上个人记录、照片或导出文件。

常见帮助

记录、备注、附件、设置和本地哈希链都保存在本机。换机前请先使用导出功能生成 JSON 或月度 PDF。JSON 导入按记录 ID 去重并合并进本地链。记录被打断时可以重新记录，或使用每月有限的免审补录额度。如果定位被拒绝，请在 iOS 设置 > 隐私与安全 > 定位服务中检查；外勤和居家模式不需要固定办公点。

支持请求应包含什么

请提供设备型号、iOS 版本、加班打卡记版本、出现问题的页面和复现步骤。请不要发送私人工作记录、照片、定位导出或账号信息。