I cannot hear narration. What should I check?
Check the device volume and mute state, then open the parent area and confirm that Voice Guidance is enabled. Lessons and selected games also have a speaker button for replay.
How do I enter the parent area?
Open the Parents tab and answer the simple arithmetic question shown on screen. The unlocked area contains progress, settings, guidance, and legal links.
Why did progress not appear on another device?
The current version stores learning progress locally and does not provide account sync. Deleting the app, resetting a device, or moving to another device may prevent progress from transferring automatically.
How should I report a content or accessibility problem?
Include the device model, iOS version, app language, lesson or game, and what happened. Please do not send a child's real name, photo, or other unnecessary personal information.
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