Support · Preparing

SoundDiary Support

For setup, permissions, calibration, accessibility, export, privacy, or deletion help, contact [email protected]. Please do not email private recordings, addresses, or another person's information unless necessary and authorized.

Microphone access

Measurement needs microphone permission. If it was denied, open iOS Settings and return to SoundDiary; the diary and non-sampling pages remain available.

Calibration

Use the comparison-device, 1 kHz reference, or model-preset route. The app always keeps the method and uncertainty visible; it is not professional calibration.

Overnight mode

Place the device safely, connect power, review the background-audio explanation, and keep the app's interruption markers in mind when reading the morning card.

Health comparison

HealthKit comparison is optional and writing stays off by default. If unsupported or denied, local measurement, diary, summaries, and exports still work.

PDF and CSV export

Keep the app in the foreground while generating. Review time, scenes, notes, calibration, and recipients before sharing.

Delete local data

Use Settings and Data controls to remove sessions and optional local clips. Copies already shared outside the app remain outside its control.

中文版 · 准备中

声日记 支持

如需配置、权限、校准、无障碍、导出、隐私或删除帮助,请联系 [email protected]。除非排查确有必要且得到授权,请勿发送私密录音、地址或他人信息。

麦克风权限

测量需要麦克风。若权限被拒绝,请进入 iOS 设置后返回;日记和其他不采样页面仍可使用。

校准

可以使用对照设备、1 kHz 参考音或机型预置。应用会保留方式和不确定度,不宣称专业校准。

整夜模式

请安全放置设备并接电,阅读后台音频说明;查看早晨声音卡时注意中断标记。

健康对照

HealthKit 对照是可选功能,写入默认关闭。不支持或拒绝后,本地测量、日记、摘要和导出仍可用。

PDF 与 CSV

生成时保持 App 在前台。分享前检查时间、场景、备注、校准和收件人。

删除本地数据

在设置和数据控制中删除会话与可选本地片段;已经分享至 App 外部的副本仍不受应用控制。

When contacting support / 联系支持时

Include the device model, iOS version, app version, permission state, export format, and exact visible error. Avoid attaching private recordings.
请提供设备型号、iOS 版本、App 版本、权限状态、导出格式和可见错误原文,尽量不要附带私密录音。